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Store Policy

Order Cancellation

Please double-check all order details before submitting your order, including products selected, amount of items, pricing, and expected pick-up time, since we do not cancel, edit, or exchange orders after they are entered. Our goal is to ship orders as fast as possible, therefore we've set up our system to execute your transaction as soon as possible. As a result, once an order is placed, it cannot be changed or cancelled. If an error occurs, you must accept the shipment and obtain a return authorization before returning the merchandise for an online store credit (if our return policy allows). Please confirm that you wish to.

No Refunds/Exchanges & Store Credits

POLICY ON RETURNS:

 

Unique My Party Boutique Inc. is a final sale merchant, but we accept new, unused, unopened, and undamaged products for exchange within 10 calendar days of the purchase date. To be eligible for an exchange, items must be postmarked by the tenth day after the purchase date.

 

Items returned are subject to a 20% restocking charge, and funds are reimbursed in the form of an online shop credit code that may be used on future purchases.

  • HOLD HELIUM BALLOONS TIGHTLY, WE ARE NOT RESPONSIBLE IF ANY POPS OR BLOWS AWAY ONCE YOU LEAVE OUR STORE. YOU WILL NEED TO BUY A NEW ONE.

  • Returns will not be accepted unless accompanied by a valid Return Authorization Number. Returns are completed within 48-72 hours of receiving the merchandise.

  • We do not provide refunds since we are a final sale store.

  • Returned items must be resellable. We retain the right

  • We reserve the right to discard items not purchased from Unique My Party Boutique

 

We do not accept returns on the following items: Unused Helium or other gases, Custom Orders, Seasonal, Closeouts and Edible items.

 

If you received incorrect product or did not receive the merchandise needed, contact us within 2 days. 

 

To request a return, please complete the RETURN AUTHORIZATION REQUEST on our support page here.

Payment Methods

- Credit / Debit Cards
- Cash

-E-Transfer

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